Politique de remboursement

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at: thelightersworld@gmail.com with details of the product and the defect. You can send the item you consider defective to:

Dian Tomov
Bergstrasse 28 (Post Office)
47638 Straelen
Germany
015151534764
 
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.